FAQ

 

 

 

What is  Deo's Closet?

Deo's Closet is an innovative crowdfunding site where people and organizations can raise funds in multiple ways.

                 SHOP. People can shop and choose a campaign to receive 3% from sales. This is not taken out from the buyer or seller, this is a gift from Deo's Closet. We believe in giving back.

                 SELL. People can sell and give at least 3% to 100% from their sales to their favorite campaigns.

                DONATE. People can donate directly to any campaigns via Paypal or credit card.

 

Who should use Deo's Closet?

Entrepreneurs who wants to expand their business and gain more exposure online. Charitable organizations or individuals  who wants to raise funds or sell for their causes. Philanthropists or any individual who just loves to shop.

 

What campaigns are allowed?

Any campaign is allowed as long as it is not illegal. It may be for non profits, medical, business startups, wishlists, registries and the list goes on. If you can't find the category of your campaign, please send us an email at support@deoscloset.com and we will gladly add it.

 

How can I start using Deo's Closet?

You can start using the site by signing up and creating a profile. Once you have created your profile, you can start selling for a cause, start your campaign, donate or shop.

 

How secure are the payments?

We use Paypal to ensure all transactions are secure. Credit cards are also accepted via Paypal. You don't need to have a paypal account to buy and give donations via credit card, just click the credit card option found below the paypal sign in section. However, you do need a paypal account to receive payments and donations.

 

How much does it cost to join?

Joining is free. Deo's Closet only charges a fee when an item is sold or a donation has been made. We take out 4% from donations made and we take 10% commission from items sold wherein 3% may be donated to the desired campaign chosen by buyer. Paypal and credit card fees are separate and may apply, please check Paypal website for their fees. http://www.paypal.com/us/fees

 

Is my donation tax deductible?

Campaigns that are 501c3 certified may be tax deductible but please contact the individual responsible for the campaign for any questions or information needed for tax purposes. You do get a notification email when you do a transaction with the EIN number of the Non Profit Organization.

 

Who do I contact if I have questions regarding the items I purchase or the donations I made?

If you have a question about an item for sale, purchased item, refunds or regarding any shipment or if you need additional information regarding a campaign or your donations, please contact the seller or the campaign owner.

 

Can I return an item I bought and get a full refund?

Refunds will depend on sellers return policy, please read the item information carefully and ask sellers your questions before making any purchase.  Donations to campaigns from item sale and Deo's Closet fees are non refundable.

 

Why do I see payment going to seller in some items 100% donated to a campaign or a charity?

This happens when a seller is charging shipping fee and tax. The item amount is going to the fundraiser minus processing fees. The shipping fee and tax goes to the seller. 

 

How do I get featured on the mainpage?

Featured campaigns, items and sellers are chosen based on different factors. These are profiles who have a complete with excellent page content, multiple pictures or videos. Users who are sharing in social media, important causes or campaigns and most active profiles may help you get featured as well. If you think this is you, your campaign or your item, please send us a message for consideration.

 

How do I post multiple photos?

Click upload, select file then click open. Repeat steps to post another photo then select your primary photo.

 

How do I upload multiple videos?

Paste video link on box then click show. Repeat steps to post another video then select your primary video.

 

Having a professionally made video and photos will help campaigns reach their goals fast. We have a couple of very skilled affiliates that we highly recommend. If you are in Los Angeles, these guys will do the job for you.

 

 

http://www.solano888productions.com/about-us

Solano 888 Productions is a special event and film production company based in Los Angeles, California. With an eye for exquisite design and a passion for event and their production, it is our purpose to provide you and your guests seamless celebrations from pre-design to show time.

 

http://www.rumshotphotography.com

Arrmatey Captain Rick Ramat is a Los Angeles based photographer who takes pride in the images he captures. He is versatile and not pigeonholed in any one single category. He can take photos of people, nature or a simple still life. You will not be dissapointed. 

 

If you have any other questions, please don't hesitate to contact us at support@deoscloset.com.